Privacy Policy – X-GADGET

A. Who we are

Xgadget is an online store of electronic gadgets used by content creators in India.Due to the nature of the retail and eCommerce business, Xgadget is often required to obtain Personal Information from our consumers, organizational sales customers, affiliates and vendors to successfully operate. Xgadget recognizes the need to maintain the confidentiality of private, highly confidential and proprietary information. This Data Privacy Policy (“Policy”) will offer a transparent breakdown of how Xgadget and our strategic partners protect the confidentiality of the information collected by Xgadget.

Xgadget is a “Data Controller”, a legal term which means we make decisions regarding how and why we collect and use your Personal Data. As the “Data Controller”, we are responsible for ensuring that your Personal Information is only used for the purposes for which it was originally collected and in compliance with all applicable data protection laws. We are also responsible for ensuring that any third party that we authorize to process the data on our behalf, known as “Data Processors”, also follow these standards and use the data only for these same reasons.

If you have concerns or questions regarding this privacy policy, the use and collection of your Personal Data by Xgadget, or if you require more details on how we collect, store or use your Personal Information, you can reach our care@xgadget.in.

This Policy should be read in conjunction with all the Xgadget Website Terms and Conditions.

B. Changes to Xgadget Privacy Policy

We reserve the right to modify this privacy policy. When we make changes, the updated policy will be posted here and the revision date will be updated. You are encouraged to refer back to ensure you are familiar with our most recent policy updates.

C. Purpose of this policy

This Policy covers Xgadget and its affiliated Partners. It explains the Legal Basis that Xgadget has in processing your Personal Data, how and what data we collect about you and what we do with that data. This policy will also inform you of your data privacy rights and how you can exercise those rights.

In this policy, when we talk about “Personal Data”, we are referring to any information that relates to you, such as your name, email address, mailing address, telephone number, etc.

When we talk about the Xgadget Platform we mean the Xgadget website, www.xgadget.in.

For specific information about Privacy Shield, See Section L below.

D. The data we collect from you and how we collect that data

We collect Personal Information from you and any devices, including mobile devices, that you use when you use our Platform, register for an account with us, provide us with information on a web form, update or add information to your account, participate in a community board discussion chat, or when you otherwise correspond with us.

The provision of Personal Information is voluntary but may be necessary in order to use our Services, such as setting up an account, conducting a transaction, commenting on a blog post or reviewing a product.

1. Personal Information you give us when you use our Services or register for an account with us
- Identifying information such as your name, addresses, telephone numbers or email addresses when you register for an account with us.
- Name, telephone number, email address, mailing address, billing and other information used to process an order and send you the items you purchased. If needed, information required to avail GST Input tax credit (such as GST Number or other identification numbers) and relevant postage information (such as tracking numbers and tracking updates) may be collected as well.
- You may also provide us with additional information through a web form, by updating or adding information to your account, through your participation in blog posts, community discussions, and chats, or when you otherwise communicate with us regarding our Services.
- You may provide us with your name and contact information when you register for an event on our website or in our store.
- Additional information we are required or authorized by applicable national laws to collect and process in order to authenticate or identify you or to verify the information we have collected.
- If you give us Personal Information about someone else, including pictures of them, their name, their e-mail address, etc., on our social media Platforms, e-views and comments on our websites, you must do so only if you have that person’s consent to provide us with that information. You should direct them to this policy so that they are informed about how we collect, use, disclose, and retain their Personal Information.
2. Personal Information we collect automatically when you use our Services or register for an account with us
- We collect information about your interaction with our Services, your advertising preferences and your communications with us. This is information we receive from devices (including mobile devices) you use when you access our Services. This information could include the following: Device ID or unique identifier, device type, ID for advertising and a unique device token.
- Computer and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your IP address, your browsing activity, history and your web log information.
3. Personal Information we collect using cookies and similar technologies
- We use cookies, web beacons, unique identifiers and similar technologies to collect information about the pages you view, the links you click on and other actions you take when using our Services, within our advertising or email content.
- For more information about our use of these technologies, and how to control them, see section on Cookies (Section I).
4. Personal Information we collect from third parties
- On occasion we might collect Personal Information from third parties such as trade shows or email lists to market our products and services to you. This information is usually limited to name, email address and, rarely, mailing addresses.

E. Information Security and Training

We implement and maintain appropriate technical, and administrative security measures designed to safeguard your Personal Information against unauthorized access, destruction, loss, alteration, or misuse. We evaluate and update these measures on an ongoing basis and ensure reasonable security measures are deployed consistent with industry standards. However, no Personal Information system can be 100% secure, so we cannot guarantee the absolute security of your Personal Information.

We retain your Personal Information for as long as we have a relationship with you or for as long as legally required. When deciding how long to keep your Personal Information after our relationship with you has ended, we consider our legal and regulatory obligations and internal Personal Information management policies. For example, we may retain records to investigate or defend against potential legal claims or where required by law. Where we retain data, we do so in accordance with any limitation periods and records retention obligations that are imposed by applicable law.

Our employees are trained to understand and comply with these security measures and we communicate our Privacy Notice, practices and guidelines to our employees.

F. Cookies

When you visit our Platform, we or our authorized service providers may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster, and safer experience for advertising purposes.

1. What is a Cookie
A Cookie is a small text file that a website stores on your PC, telephone or any other device, with information about your navigation on that website. Cookies are necessary to facilitate browsing and to make it more user-friendly. They do not damage your computer and are never used to store your sensitive Personal Information.
The purpose of using cookies is to improve your web browsing experience, enhance site security, and for marketing and promotional purposes. Cookies allow us to remember your preferences (like preferred language and country), estimate patterns of use, and provide improved search results. We also collect certain technical information from your computer, like your IP address and the address of a referring website, if any. This information will allow us to enhance our site to match your preferences. This information is used only for the benefit of Xgadget, our authorized Partners and you, our customer.
You can visit our site without cookies if you choose to do so. However, please be aware that some features of the site may not function properly or may be slower if you refuse cookies. To visit our site without cookies, you can configure your web browser settings. Please check the browser’s help menu to learn how to change your cookie preferences.
2. Types of Cookies on our Platform
There are several types of cookies that we may use on our site. These are constantly changing while we monitor and upgrade our site.
- First Party Cookies: These Cookies are set exclusively by us. We use both session and persistent Cookies.
- Third Party Cookies: These Cookies are set by our service providers at our request while on our Platform. They may be Session or Persistent cookies. These are cookies that sit out on our Platform and are managed by third parties at our request, to provide services and improve the customer browsing experience. They may also be used to detect and prevent fraudulent activity. These cookies collect data about your activities while on our Platform and may be used to enhance the setting party’s datasets. They can be used to serve advertising to you on our Platform and other websites.
We do not permit any third-party content on our Platform with the exception of our authorized service providers. If you have a concern about our, or our authorized third-party service providers Personal Data collection, please contact us via support@xgadget.in
3. Purposes for our Cookies:
We use cookies for the following purposes:
- Essential Website Operations:
  these technologies are strictly necessary to provide you with services available on our Platform and to use its features, such as adding products to a cart, form submissions, video playback, etc. Turning these off would result in limited functionality being available on our Platform.
- Performance and Functionality
  these technologies are used to enhance the functionality of our Platform but are not critical to their use. We recommend you use them, since that would give you the best experience of our Platform.
- Analytics:
  these Cookies collect information that is used in aggregate form to help us understand how our websites are being used and to help us improve our Platform and provide you with a better experience.
- Advertising:
  these are technologies which help us make advertising messages more relevant to you. They collect behavioral information about your activities on our Platform and perform functions like preventing the same ad from continuously appearing, ensuring ads are properly displayed and, in some cases, relevant to your interests. These cookies may be used to serve ads for our products or products of third parties on our, or third party websites.

G. Relationships and Sharing Information

Xgadger maintains special relationships with a select number of authorized business partners. For your security or benefit, we may share information about you and your transactions with other companies for many reasons, including verification, fraud prevention, government policy compliance, order fulfilment and warranty purposes. We also may be required to disclose an individual’s Personal Information in response to a lawful request by public authorities, including meeting national security or law enforcement requirements. With your consent, Xgadget shares your information with our marketing partners who serve advertising, send emails and push notifications, and distribute catalogs on our behalf.

H. How We Protect Your Data

I Payment / Card Details

1. PCI DSS and ISO:27001 compliant ( The PCI Council is a global body that sets compliance rules for managing cardholder data for all online payment systems. ISO is an organization with a membership of 164 national standards bodies. )

2. Secure & encrypted communication ( We use the highest assurance SSL/TLS certificate, which makes sure that no unauthorized person can access your sensitive payment data over the internet )

3. Tokenization to prevent data exposure ( We replace your 16-digit card number with a token, which replaces the original card number. Tokens are assigned randomly, making it extremely difficult to reverse-engineer the actual card number.)